On January 1, 2018, our plan name will change from Bridgeway Health Solutions Medicare Advantage to Allwell from Health Net.
Planning Your Living Will
An advance directive (also known as a living will) is a way to make sure that your wishes are known. It is an unpleasant thought, but what if you became too sick to tell the doctor what you want your care to be? Creating a living will allows you to communicate your wishes and make medical decisions in advance of care.
You can also name someone, known as a Medical Power of Attorney, to make those choices if you cannot.
Creating Your Living Will
Bridgeway Health Solutions recommends all of our plan members take the time to create a living will, designate a power of attorney and provide their advance directive to their primary care physician. Just remember, your living will is separate from Appointing a Representative or giving someone permission to share your health information and it will not replace these documents.
To learn more about creating your advance directive, please visit the Arizona State Health Care Association website. (Please note, by clicking on this link, you will be leaving the Bridgeway Health Solutions website.
Once you have completed your advance directive, ask your doctor to put the form in your file. You can also talk to your doctor about the decision making process of creating your living will or advance directive. Together, you can make decisions that will set your mind at ease.
If you should ever need or want to, you can change your advance directive at any time. You should make sure others know you have an advance directive. If you choose to designate a Medical Power of Attorney. That person should be made aware of your advance directive or living will as well.
With an advance directive, you can be sure that you are cared for as you wish, at a time when you cannot give the information. If you have signed an advance directive, and you believe that a doctor or hospital did not follow the instructions in it, you may file a complaint with the Arizona Department of Health. If your directive is not being followed, you can call the state’s complaint line at 1-602-542-1025 (TTY: 711).
For more information on an Advance Directive, please refer to Chapter 8 of your Bridgeway Health Solutions Evidence of Coverage or you can call Member Services at 1-877-935-8020 (TTY: 711). From October 1 to February 14, you can call us 7 days a week from 8 a.m. to 8 p.m. From February 15 to September 30, you can call us Monday through Friday from 8 a.m. to 8 p.m.
Last Updated: 09/30/2017